1.When can I get the quotation?
We usually provide a quotation within 4 hours after receiving your inquiry. If you urgently need to obtain the price, please call us or specify it in the email. We will give priority to processing your inquiry.
2. Can the product be customized? What is the production cycle of the product?
Yes, After the goods are ordered, we can customize them according to the special requirements of the customers by adopting the latest technology.
The production cycle depends on the quantity of orders and the type of products. Under normal circumstances, production can be completed within 15 working days after the order is confirmed.
3. What are the delivery terms of your company?
We accept various methods such as factory delivery (EXW), Free on Board (FOB), cost and Freight (CFR), and CIF. You can choose the most convenient and cost-effective option.
4. What about the transportation costs and delivery time?
This depends on the volume of the goods, the mode of transportation (sea/air/express) and the destination port/airport you specify. We would be most grateful if you could provide relevant information so that we can accurately calculate the cost.
5. Does it support cross-border technical support?
Our technical support team is available 24/7 to respond. We have rich on-site testing experience and can provide problem-solving solutions quickly. When necessary, engineers can go to your country to provide on-site support.
6. How to replenish vulnerable and consumable parts? How should I deal with the broken parts?
If such a situation occurs, please contact us in time. We can provide consumable parts, consumable parts and spare parts for replenishment only at a charge.
7. What are your payment terms?
Payment: less than or equal to 2,000 US dollars, 100% prepaid. When the amount is relatively large, we will charge a 30% deposit and a 70% balance. Of course, we also accept payment agreements such as letters of credit and OA
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